Complete All Cases
Complete Mini Case 1
Observed a visit with Juan
Complete Mini Case 2
Observed Dr. Q attending
Complete Mini Case 3
Observed a visit with Karma
Complete Mini Case 4
Observed a visit with Valerie
Complete Mini Case 5
Observed a service recovery with James
Complete All Olivia Visits
Completed Olivia Visit 1
75% of stress reduction achieved in Olivia Visit 2
90% of stress reduction achieved in Olivia Visit 3
Complete All Roc Visits
70% of trust score achieved in Roc Visit 1
Complete Roc visit 2
70% of trust score achieved in Roc Visit 3
Complete Roc visit 4
90%+ of trust score is achieved in Roc Visit 5
Complete All Viola Visits
Completed Viola Visit 1
80% of stress reduction achieved in Viola Visit 2
Complete Viola Visit 3
90% of trust achieved in Viola Visit 5
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